Managed AWS operations so your product team can stop living in the console
Once the workload is on AWS, someone still has to watch it, patch it, back it up, and explain the bill. That is the work we take. You keep building product.
Who this is for
You already run on AWS, or you are about to after a migration, and the same two engineers who ship features also get paged when a certificate expires. Hiring a full platform team is not justified yet. Letting the account rot is more expensive than it looks.
What “managed” means here
We operate the AWS accounts in scope: health, capacity, backups, access reviews, patch windows, and a monthly look at spend versus what the architecture actually needs. We change production through the same discipline we would want if it were our own product: tickets, plans, and a way to undo.
This is not a ticket mill that restarts instances and closes the case. The people who respond already built or inherited the architecture.
- Monitoring on the systems we agreed to watch
- Backup and restore tests, not only backup jobs that report green
- IAM and network changes reviewed instead of “just open 0.0.0.0”
- Monthly cost and reliability notes you can send to a founder or CFO
How we start without taking the whole company hostage
We take a defined set of accounts and services, document the runbook, and put alerts on paths that already hurt. Scope expands when it is useful, not because a contract page-count looks better.
What we will not do
We will not “monitor everything” if everything is an undocumented pile of resources. We will not hide in a reseller dashboard you cannot log into. Your AWS organization stays yours.
Questions we get before a first call
What is included in managed cloud?
Monitoring, patching, backups, access control, cost reviews, and incident response for the AWS accounts we operate. You keep product ownership. We keep the platform from becoming a second job.
Do we still need our own DevOps hire?
Most clients use us instead of hiring the first platform engineer. If you later hire one, we hand over runbooks and architecture so the person is not starting from a black box.
How do you handle 3 AM incidents?
Alerts go to the on-call engineer who already knows the account. We do not route production pages to a generic helpdesk. Severity and response expectations are written into the plan before we take the keys.
Related services
Get a managed cloud plan
Tell us what you run today and where it hurts. We reply with a concrete next step, not a generic deck.